What Metrics Are Important When Managing A Project?

First Things First: You Need to Set SMART Goals

Which Project Metrics Help You See the Future?

Productivity Metrics

1. Milestones completed

2. Billable and unbillable hours

3. Return on investment

4. Project cancellation and change rate

Quality Project Metrics

5. Customer satisfaction

6. Net promoter score

7. Number of errors and customer complaints

8. On-time completion and planned hours vs actual time spent

9. Number of time and budget changes

10. Resource conflict

How Project Management Performance Metrics Help an Unwilling Project Manager

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